We understand that creating custom apparel online is a delicate process. That’s why we’ve worked hard to ensure a smooth and reliable experience, combining advanced fulfillment systems with careful human oversight to deliver the highest quality products possible.
Because each order is made just for you, customized products are generally not eligible for return or exchange.
If the custom products you receive are damaged, defective, or differ materially from what you approved on our site, we’ll make it right by offering a replacement or full refund within 15 days of receiving your order.
To ensure your issue is handled quickly and accurately, please contact us before returning any items. You can reach us by email at support@customshirtplace.com or calling +1 (855) 601-2500.